Welcome to Dubai Perfume  . These Terms of Use govern your access to and use of our website at [dubaiperfume.com], any related sub-domains, and online services . By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy, Cookies Policy, and Refund & Returns Policy. If you do not agree, please do not use the Site.

1) Eligibility & Account Registration

  • You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Site or place orders.

  • When you create an account, you agree to provide accurate, current information and to keep your credentials confidential. You are responsible for all activity under your account.

  • We may suspend or terminate accounts at our discretion where permitted by law (e.g., suspected fraud or abuse).

2) Permitted Use & Prohibited Conduct

You may use the Site for personal, non-commercial purposes and in compliance with these Terms. You agree not to:

  • Violate any applicable law or regulation;

  • Copy, reproduce, distribute, publicize, or create derivative works from Site content without written permission;

  • Use automated means (scrapers, bots) to access or collect information from the Site;

  • Introduce viruses, malware, or attempt to gain unauthorized access to our systems;

  • Interfere with Site security or functionality;

  • Misrepresent your identity or affiliation;

  • Resell, export, or divert products contrary to our policies or applicable law.

3) Intellectual Property

All text, graphics, product images, videos, logos, trademarks, trade dress, and software on the Site are owned by Dubai Perfume or our licensors and are protected by intellectual property laws. Except for limited personal use of the Site, no license is granted to you. Any unauthorized use may violate copyrights, trademarks, and other laws.

4) User Content & Reviews

If you submit reviews, photos, ratings, questions, or other content (“User Content”):

  • You represent that you own or have permission to share the User Content and that it is accurate, lawful, and non-infringing.

  • You grant Dubai Perfume a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, display, modify, and distribute your User Content in connection with the Site, our products, and marketing, consistent with our Privacy Policy.

  • We may monitor, edit, or remove User Content at our discretion.

5) Health & Safety Notice (Fragrance Products)

  • Perfumes are flammable: keep away from heat, flames, and hot surfaces.

  • For external use only. Avoid contact with eyes and irritated or broken skin. Discontinue use if irritation occurs.

  • Patch-test on a small skin area before first use, especially if you have fragrance sensitivities or allergies.

  • Keep out of reach of children. If pregnant, nursing, or under medical care, consult a professional before use.

  • Always read and follow the product label and safety instructions on the packaging.

6) Product Information & Availability

We aim to display product colors, images, and descriptions accurately; minor variations may occur due to lighting or screen differences. Product availability, packaging, and specifications may change without notice. We may limit quantities per order, household, or customer.

7) Orders, Pricing & Payments

  • Placing an order constitutes an offer to buy. We confirm receipt via email; acceptance occurs when we dispatch the order or otherwise confirm acceptance.

  • Despite our best efforts, pricing or stock errors may occur. We may cancel orders affected by such errors and will refund any amounts charged for the canceled portion.

  • Payments are processed by authorized third-party providers. By submitting payment details, you authorize the charge for the full order amount (including taxes, duties, and shipping, as applicable).

  • Additional terms for purchases may apply—see our Terms of Sale or Refund & Returns Policy.

8) Shipping, Risk & Title

Shipping options, costs, and delivery windows are described at checkout or in our Shipping Policy. Delivery times are estimates only. Title and risk of loss pass upon delivery to your address or to your designated carrier (for customer-arranged pickup).

9) Promotions, Vouchers & Gift Cards

Promotions, discount codes, and gift cards are subject to their stated terms. Unless otherwise stated, they are single-use, non-transferable, and not redeemable for cash. We may modify or withdraw promotions where permitted by law.

10) Electronic Communications

When you visit the Site, contact us, or make a purchase, you consent to receive electronic communications from us (emails, SMS/WhatsApp if opted-in). You may manage your preferences or opt out as described in our Privacy Policy.

11) Third-Party Links & Services

The Site may contain links to third-party websites or integrate third-party services (e.g., payment gateways, installment providers). We are not responsible for their content or practices. Your use of third-party services is at your own risk and subject to their terms.

12) Privacy & Cookies

Your use of the Site is subject to our Privacy Policy and Cookies Policy, which explain how we collect, use, and protect your information and how to manage cookie preferences.

13) Disclaimer of Warranties

Except as expressly stated in writing or required by law, the Site and its content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses.

14) Limitation of Liability

To the fullest extent permitted by law, Dubai Perfume and its officers, directors, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill arising out of or related to your use of (or inability to use) the Site, even if advised of the possibility. Our total liability for any claim related to the Site will not exceed the greater of (a) AED 500 or (b) the amounts you paid to us for the transaction giving rise to the claim.

15) Indemnification

You agree to indemnify, defend, and hold harmless Dubai Perfume and its affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of the Site.

16) Suspension & Termination

We may suspend or terminate your access to the Site at any time with or without notice if we believe you have violated these Terms or applicable law. Upon termination, your right to use the Site ceases immediately, but Sections 3, 4, 5, 13–19 survive termination.

17) Changes to the Site & These Terms

We may update the Site and these Terms from time to time. Changes take effect when posted with a new “Last updated” date. Your continued use of the Site following changes means you accept the updated Terms.

18) Governing Law & Jurisdiction

These Terms and your use of the Site are governed by the laws of the United Arab Emirates. Any dispute shall be subject to the exclusive jurisdiction of the Dubai Courts, unless UAE law requires another forum.

19) Contact Us

  • Company name: Dubai Perfume

  • Registered address: [full address]

  • Email: [info@dubaiperfume.com]

  • Phone/WhatsApp: [04 235 2333]

20) Notice of IP Infringement

If you believe content on the Site infringes your intellectual property, please email [info@dubaiperfume.com] with: your contact details, a description of the work, the specific URL(s), and a statement that you have a good-faith belief the use is not authorized. We may remove or disable access to the material at our discretion.

21) Miscellaneous

  • Entire Agreement: These Terms, together with the policies referenced, constitute the entire agreement between you and us regarding the Site.

  • Severability: If any provision is found invalid or unenforceable, the remaining provisions remain in effect.

  • No Waiver: Our failure to enforce a provision is not a waiver of our rights.

  • Assignment: You may not assign your rights under these Terms without our consent; we may assign our rights as permitted by law.

  • Language: We may provide an Arabic version for convenience. In case of conflict, the English version controls (unless mandatory law states otherwise).